When buying something as personal as Bespoke Medals, you’re bound to have some questions.
But fear not, we’re here to answer the FAQs you may have. Simply click on a question and our answer will appear below it. If you feel ready once you’ve been through our FAQs, you can request your quote here.
Our factory is ISO (ISO9001) certified. We also undertake annual stringent audits to meet strict criteria.
All of our Bespoke Medals are manufactured at our partner factory in China for the very best quality at wholesale prices.
Yes, they can!
Once you have ‘signed-off’ the artwork and approved your design, it can take only 6 weeks to produce and deliver your medals using Air Freight.
Yes, there is a nominal charge. Depending on the size and quantity of medals, it can be less than 35p per medal.
We will give you an exact quotation at the time of ordering if you require this express delivery service.
Yes.
That’s if you are able to place your order further in advance while using our 16-18 week Sea Freight delivery service.
Yes. This is correct. However, if you are outside of Mainland UK, please allow an extra week for delivery.
Yes you can.
We can produce a ‘top-up’ to your order within a lead time of 4-5 weeks.
There will be no charge for this.
We require approximately 5 working days for initial designs. Once this has been signed off and the order has been placed with the factory as part of the order process a production proof will also follow for approval shortly after.
This is no problem.
Simply send us your guidelines with any logos (if any) you want incorporating and we’ll design your medal FREE of charge. Click here to read more about our Free Design Service.
Yes, we do.
We have a variety of background stipple effects that can be incorporated into your design. Simply quote the stipple effect number(s) on your mock-up or contact us for a FREE sample.
Normally within 4-5 working days.
No problem.
We will keep amending your design until you are completely happy with it!
All further small amendments are complimentary. After the fourth amendment, any large amendments may be chargeable, dependent upon the amendment type.
You will only be charged a die for each side that has a design.
You will still be charged for 2 dies as we would have to make 2 dies to produce your design.
You will just be charged for 1 die if the reverse of your medal is plain.
All prices shown are based on circular 3mm thick medals.
For example, if your design is 50mm in diameter look in the 50mm column prices etc.
If the longest side is at least 20mm more than the shorter side, for example 60mm x 40mm, look under the 60mm prices.
If they are 50mm x 30mm, look under the 50mm prices etc.
Firstly, send us a diagram showing us the shape and size of your required medal (it can be ANY shape including with cut-outs).
Secondly, we will be able to give you an exact quotation within 24 hours.
Yes, they can.
We can produce medals in any thickness from 2mm up to 20mm thick if required.
As a general guideline, please add 10% to our printed prices for every 1mm of additional medal thickness required.
However, please contact us with your specific requirements and we will give you an exact quotation within 24 hours.
Yes, you can.
We can overprint your ribbons in a single colour or multicolour. Please contact us for your specific requirements.
Yes, we do.
We have a variety of optional extras that will further enhance your medals. Click here to see.
If you still haven’t got an answer to your question, or you’d simply like more information, please contact us and a member of our team will be more than happy to help. If you’re in need of event supplies alongside your medals, you can find everything you need on our alternative site, Running Imp.