FAQs

Medal Production Medal Production

Medal Finishes Medal Finishes

Die Charges Die Charges

Optional Extras Optional Extras

Still Stuck? Still Stuck?

Medal Production

Where are the medals manufactured?

All of our Bespoke Medals are manufactured at our partner factory in China for the very best quality at wholesale prices.

I’ve heard that medals can be produced and delivered in only 6 weeks. Is that correct?

Yes, they can!

Once you have ‘signed-off’ the artwork and approved your design, it can take only 6 weeks to produce and deliver your medals using Air Freight.

Can I order Bespoke Medals without having to pay the express delivery Air Freight charge?

Yes! That’s if you are able to place your order further in advance while using our 16-18 week Sea Freight delivery service.

Does the 16-18 week production lead time include delivery to me?

Yes. This is correct. However, if you are outside of Mainland UK, please allow an extra week for delivery

What if I receive more event entries than anticipated? Can I ‘top-up’ my medal order at the last minute?

Yes you can. We can produce a ‘top-up’ to your order within a lead time of 4-5 weeks.

Medal Finishes

Can I mix the medal finish colours (e.g. Antique Gold, Antique Silver, Antique Bronze, etc.) within my order? Will there be any charge for this?

There will be no charge for this.

Die Charges

What is a die charge?

Answer 1

How do I know how many dies I will be charged for?

You will only be charged a die for each side of the medal that has a design.

What if the exact same design is on both sides of the medal?

You will still be charged for 2 dies as we would have to make 2 dies to produce your medal design.

What if my design has 'cut-outs'?

You will just be charged for 1 die if the reverse of your medal is plain.

Optional Extras

Can I have printed ribbons?

Yes, you can. We can overprint your ribbons in a single colour or multicolour. Please contact us for your specific requirements.

Do you have any other optional extras for medals?

Yes, we do. We have a variety of optional extras that will further enhance your medals. Click here to see.

Optional Extras

Still Stuck?

Still stuck?

If you still haven’t got an answer to your question, or you’d simply like more information, please contact us and a member of our team will be more than happy to help. If you’re in need of event supplies alongside your medals, you can find everything you need on our alternative site, Running Imp.

Our Frequently Asked Questions

FAQs

Medal Production

Where are the medals manufactured?

I’ve heard that medals can be produced and delivered in only 6 weeks. Is that correct?

Can I order Bespoke Medals without having to pay the express delivery Air Freight charge?

Does the 16-18 week production lead time include delivery to me?

What if I receive more event entries than anticipated? Can I ‘top-up’ my medal order at the last minute?

Medal Finishes

Can I mix the medal finish colours (e.g. Antique Gold, Antique Silver, Antique Bronze, etc.) within my order? Will there be any charge for this?

Die Charges

What is a die charge?

How do I know how many dies I will be charged for?

What if the exact same design is on both sides of the medal?

What if my design has 'cut-outs'?

Optional Extras

Can I have printed ribbons?

Do you have any other optional extras for medals?

Still Stuck?

Still stuck?

Get a quote

We only need a few details to give you a quote. Please give us the details marked with an asterisk (*). We can get the other information via email or on a call.

Please Note: Minimum Lead Time on all Bespoke Products is 6 weeks. Exclusions apply.

We offer a FREE in-house design service